Model Year: 2004
& 2005 TGB Warranty Policy
Click here for the model year
2006 - 2007 TGB Warranty Policy
TGB is committed to providing
excellent after service through swift warranty processing. Warranty
claims can be mailed or faxed to Cobra Scooters LLC and will be
processed within 30 days of receipt. A warranty registration card
needs to be on file with Cobra Scooters LLC before a warranty claim
can be processed unless the claim is due to shipping or crate damage
and has not yet been sold. Warranty registration card must be
received within 30 days of purchase. Delivery and prep of all
products must be done by an Authorized TGB Dealer or all
warranties are void.
Warranty starts from date of purchase
by the consumer for all TGB products. During the warranty coverage
period, we will cover warranted parts and labor only. The dealer is
required to get prior approval for any warranty work as well
as order parts. After the warranty work has been completed,
submit a warranty claim form for full reimbursement. All
warranty credits will be issued to the dealer’s parts account.
We will not accept warranty claim
forms that do not have
warranty registration cards on file.
TGB Scooter Warranty: The following parts are covered under
warranty, along with their warranted period: Mechanical Parts (Engine, Transmission, Drive Train, Carburetor)
1-Year, unlimited miles Electrical Components/wiring
(6) Months, unlimited miles Battery (when purchased new with unit)
(1) Month, unlimited miles Emission Control Equipment
5-Years, unlimited miles
TGB Off-Road Products Warranty: The following parts are covered under
warranty, along with their warranted period: Mechanical Parts (Engine, Transmission, Drive Train, Carburetor)
90-Days Electrical Components/wiring
90-Days Battery (when purchased new with unit)
(1) Month
Note: If there is shipping
damage to your unit, you must report this to us within 7 days of
receipt of the unit in question. Dealer can submit a picture of the
damaged parts, return them for replacement, or have the Outside
Sales Rep. examine the damaged parts. Then fill out shipping a
damage report for processing.
The warranty does not cover
consumable and normal wear items such as air filters, brake pads,
tires, oil changes, or problems occurring due to lack of scheduled
maintenance or consumer abuse. Modifications to this vehicle that
are not TGB or Cobra approved parts will void the warranty.
Defective parts are subject to recall by Cobra Scooters LLC upon
failure and are required to be held by the dealer for ninety days
from the time of the initial repair date.
When warranty has been confirmed,
Cobra Scooters LLC will pay shipping by FedEx Ground only. Submit
all warranty claims to:
Submit all warranty claims to:
Cobra Scooters, LLC
3939 Royal Drive NW
Suite 139
Kennesaw, GA 30144 ATTN: WARRANTY CLAIM
NO OTHER AGREEMENT: There are no
other agreements between the parties with regards to the components
purchased except as stated in this agreement & limited warranty.
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